Cisco Support VoIP FAQs

Cisco Support from Comms-care : VoIP/Unified Communications FAQs

Many businesses are now using Cisco Support Services from Comms-care for their VoIP and Unified Communications support. Getting the most out of IP telephony systems on private networks can mean the best possible audio quality and greatly increased productivity.

What is VoIP?

Voice over Internet Protocol (VoIP) enables businesses to make and receive telephone calls over an IP based network instead of over a traditional phone line.

What is Unified Communications?

Unified Communications is not a single product. It is technical architecture that enables businesses and employees to be more productive by unifying all forms of communications into a single, easy to use unified user interface.

What Are the benefits of VoIP/UC and Cisco support from Comms-care?

> Reduced telephony charges because the existing data network is used to place calls between sites rather than the public telephone network.
> Combine voice, data, and video into a single, easy-to-manage service
> Improved online collaboration with online conferencing and video calls
> Adds, moves and changes to the phone system become much simpler.
> Easy to stay connected with customers when at home, the office, or on the road.
> Improve staff and business productivity.
> Improve customer service.

Who needs Unified Communications?

Every business who wants to stay ahead of their competition will benefit from Unified Communications. Unified Communications will streamline your business communications and greatly improve customer service to ensure you are the company that customers want to do business with.

Go back to the Cisco Support Services main page.