Monitoring Services

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Monitoring Services
Powered by LogicMonitor

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Monitoring Services

Comms-care’s Monitoring Services provides a one-stop solution for end-to-end visibility into customers’ IT infrastructure, proactively monitoring to detect issues before they become a problem, minimising impact on operations and enhancing overall performance.

With our automated monitoring that deploys in minutes and advanced features for infrastructure, applications, and business services, you can see only what you need, right when you need it. Our dynamic capabilities offer immediate actionable alerts, allowing you to focus on less remediation and more innovation.

Customer Challenges

Many organisations face various IT challenges such as:

  • Lack of visibility
  • Network outages
  • Downtime
  • Complexity of IT systems
  • Performance issues
  • Security vulnerabilities.

Our Monitoring Services help address these challenges proactively.

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Key Features and Benefits
Minimise Downtime through Proactive Monitoring and Alerting
End-to-end Visibility into on-premises and cloud networks
Enhanced Performance and Optimisation
Automation and Efficiency
Access to Specialised Expertise

What’s covered

  • Virtual or Physical Servers – Whether it’s Microsoft or Linux, our Enterprise Monitoring solution can cover servers in your data centre or in the cloud.
  • Network and Security – From availability to security warnings, your network connects your customers and your employees.
  • Performance Indicators – Historical and real-time analytics of your infrastructure and applications to help make decisions or proactively spot trends, patterns and problems.
  • Line of Business Application – Track performance, issues and transactions within the applications that support your business from alerting through to synthetic workflow monitoring.
  • Hardware and Infrastructure – Understanding hardware component issues can predict failure before an event on power supplies, system temperature or downstream supporting infrastructure such as UPS systems.
  • IoT Sensors – Understanding abnormal sensor readings can forecast failures across a range of IoT devices and mapping IoT data across floor plans and infrastructure maps offers increased analytics across footfall, density and security challenges.

Watch our short Demo Video

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Why Comms-care

Comms-care exists to support channel partners. We’re here to be on your team, providing the necessary expertise you need to help you win more opportunities and deliver true service excellence. We are a multi award-winning services provider, with more than 20 years’ experience providing support services to the channel.

Comms-care's Monitoring Services offer proactive monitoring, enhanced performance, and improved security for your IT infrastructure. With our expertise and LogicMonitor's powerful capabilities, you can drive efficiency, minimise downtime, and focus on what matters most – your business.

For more information about our Monitoring Services, please contact your account manager or email us at enquiries@comms-care.com.

Get in touch

1 – Gartner, The Cost of IT Downtime, 2021

2- Veeam Report 2021: Data Protection Trends

 

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